Full-time administrator or outside services?

Kamil Porembiński Kamil Porembiński

Considering the choice of server administration model for your company? This is a crucial decision that will impact the security and continuity of your IT systems. Find out whether it’s better to hire a full-time administrator or opt for outsourcing!

Server Administration Costs – What is More Cost-Effective?

Server administration and IT infrastructure management are complex tasks requiring specialized knowledge and regular supervision. Therefore, employing a qualified full-time server administrator can be expensive. According to the Nationwide Salary Survey, the median salary for a server administrator in Poland is 9430 PLN gross.

For comparison, the monthly cost of server administration services at Qlos starts from only 550 PLN.

Time-Consuming Recruitment Process

Hiring a full-time server administrator involves a lengthy process of recruitment and selecting the right candidate. This can take anywhere from 2 to even 6 months. During this time, your company incurs costs related to the HR department, advertisements, recruitment interviews, and candidate testing.

After hiring, the new employee also needs an onboarding period to familiarize themselves with the specifics of your infrastructure and procedures. This is an additional cost that can be avoided by opting for an external provider.

Training and Qualification Upkeep Costs

A good administrator is one who continually enhances their qualifications to keep up with new technologies. Specialized training can be costly – a single course can range from several to several thousand PLN.

Moreover, during training, the employee is absent from work. This incurs a cost not only for the course but also for replacement during their absence. In addition to money, it requires time and effort.

Cost of Contracting an External Service Provider

The monthly cost of a contract for server administration with a specialized provider can be as low as a few hundred PLN. For this price, you receive: 24/7 monitoring, ongoing administration, security maintenance, updates, and incident resolution.

The cost is predictable, and you can specify it in the contract in advance. This eliminates the need to worry about unplanned expenses.

Why Choose Professionals?

Lack of professional administration exposes your company to serious financial risks due to failures and security breaches.

According to studies, an hour of downtime in critical IT systems can cost companies an average of tens of thousands of dollars. Therefore, it is worth ensuring professional monitoring and a quick response to incidents.

Full-Time Administrator or External Services?

Employing an in-house administrator also comes with challenges such as healthcare costs, granting leave, creating schedules, and dealing with daily management issues. On your shoulders rests the responsibility to provide them with a computer, a workplace, and other necessities.

On the other hand, an external service provider offers:

  • Broader knowledge of various services compared to a single employee;
  • 24/7 maintenance;
  • Did you know that maintaining an internal 24/7 system requires hiring from 5 to 6 people to comply with the Labor Code?
  • Greater development opportunities through partnerships that providers have;
  • For example, Qlos is an official partner of AWS and collaborates with various Software Houses to more efficiently develop our clients’ environments;
  • Access to a team of experienced specialists;
  • SLA guarantee in the contract;
  • Flexibility – the possibility of expanding services;
  • Predictable monthly cost;
  • Quick response to incidents.

It is worth considering an external provider for administrative services if your priorities include IT system security and business continuity. Check our services.

External Administrator – Save Time

Contrary to appearances, relying on an employee can often be more time-consuming than on an external provider. Why? It might seem faster to consult with an internal team on all matters related to server management. However, in practice, they may not always be fully equipped and available at hand.

What if you need a complex, non-standard solution for a large client, and your employee is on a week-long vacation? There is little you can do other than wait. If you use the services of an administrative company that employs dozens of people, there will always be someone available to handle your problem.

An external provider not only reacts faster but also has the support of their team. Together, they can share ideas, discuss your problem, and develop the best possible solutions based on their rich knowledge.

24/7 Support – We Are at Your Disposal

Our clients can count on 24/7 supervision and administration of their IT systems. We respond to incidents regardless of the time of day or night, minimizing downtime and disruptions to your business operations. Thanks to our 24/7 support, we ensure the highest level of security for businesses.

Do you want to elevate your company’s performance and optimize server administration costs? Contact us – we are at your disposal to discuss the details of cooperation!


Do you have questions? Get in touch with us