Customers who trust us

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What is a server administration service?

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Key values

Server administration, otherwise known as IT infrastructure management or IT services outsourcing, is a set of activities that are carried out both inside the company’s structure and externally. It’s a solution that assesses potential threats, eliminates them, and then allows the security firewalls in place to be strengthened.

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Main tasks

The main task of server administration is the proper operation and management of servers, network, or systems, as well as 24/7 monitoring of server performance. Everything has to work so that your app, e-commerce site or blog runs quickly, efficiently and without fail.

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What do you gain?

Remember. By ensuring that you have a stable infrastructure, you not only provide yourself with server configuration tasks, but also with more room to operate and the ability to focus on other aspects of the business. By transferring responsibility for managing your IT infrastructure to Qlos, you gain peace of mind, security and reduced costs.

Learn about package prices

Subscription package
qBASIC The work of administrators 2 hrs/month Package price from 550 PLN net per month
  • Emergency response on weekdays from 8 a.m. to 6 p.m.
  • Constant monitoring of the server – 24/7/365
  • Installation and configuration of the server
  • Backup once a day
  • Operating system update

Upon request, we will also carry out:

  • Update services running on the server
  • Analysis of the server and its configuration
  • Cost analysis of IT environments
  • Security support – anti-DDoS protection
Subscription package
qSTANDARD The work of administrators 4 hrs/month Package price starting from 1400 PLN net per month
  • Emergency response – 24/7/365
  • Constant monitoring of the server – 24/7/365
  • Installation and configuration of the server
  • Backup once a day at 2 locations
  • Operating system update
  • Update services running on the server
  • Security support – anti-DDoS protection
  • Technical consultation of 1h per month

Upon request, we will also carry out:

  • Analysis of the server and its configuration
  • Cost analysis of IT environments
  • Configuration of components purchased from external suppliers
  • Quarterly business analysis to support infrastructure development

 

Subscription package
qPREMIUM The work of administrators 10 hrs/month Package price starting from 2500 PLN net per month
  • Emergency response – 24/7/365
  • Constant monitoring of the server – 24/7/365
  • Installation and configuration of the server
  • Backup once a day at 2 locations
  • Operating system update
  • Update services running on the server
  • Security support – anti-DDoS protection
  • Analysis of the server and its configuration
  • Cost analysis of IT environments
  • Configuration of components purchased from external suppliers
  • Quarterly business analysis to support infrastructure development
  • Determine the maximum time for repairing the failure
  • Disaster Recovery Policy Arrangement
  • Ongoing analysis of the server and suggesting changes
  • Onboarding of introduced solutions
  • Technical consultation of 4h per month
Individual package
qCUSTOM The work of administrators Any number of hours Package price selected individually

Each of the parameters of the offer is individually tailored to your needs.

Regardless of the number of hours in the package, we will not leave you without help in moments of crisis. Let’s work through
problem so that your environment is safe and still accessible.

At Qlos, each solution is tailored to the customer’s needs. You won’t pay for something you don’t need or use.

The service is supposed to solve your needs, not be an unnecessary add-on. In addition, we offer a guaranteed response time for regular customers.
Write to us if you have any questions. Describe your problem and we will provide you with an appropriate solution, taking into account your most important needs.

Benefits of server administration

Lower costs and greater availability

At Qlos, we offer several specialists for the price of one full-time server administrator or freelancer. We are available to you all the time.

Full server security

Breakdowns have a way of occurring when least expected. When you hand over the management of your servers to us, you can be sure that we are always monitoring their status. At Qlos, we watch over your services 24/7. We even treat holidays as working days.

Optimization of working time

Think about it, how much time are you wasting on infrastructure issues? Convert it now into an opportunity for new customers or a growth opportunity. Delegating the role of Server Administrator to Qlos.

Specialization and experience

We customize the best solutions for your business. Our administrators are well trained and keep abreast of technological innovations. We ensure the precision of operations and quick resolution of errors. We know the needs of e-commerce, Software House, Fin-tech and public sector companies through completed projects.

Analysis of infrastructure and technologies used

We will do an analysis of your company in terms of infrastructure and technology. You will receive an audit that will identify strengths, deficiencies and suggestions for change. You will get independent information about needs and risks. The audit is non-committal, and you can decide on the basis of it to work with Qlos, change technology or infrastructure. In addition, for clients using our services, the audit is free.

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The process of implementing a server administration service

Preliminary analysis and infrastructure audit

At this stage, we focus on the client’s infrastructure capabilities. We conduct a short audit to learn about the infrastructure. It helps us know what changes need to be implemented to achieve safe
and scalable environment. We also evaluate the best development paths.

Implementation

We implement the proposed and approved solutions
with a team of experts, with ongoing training in the latest technologies on the market. In the previous step,
together with the client, we selected the ideal package under the personal business needs
of the environment. In implementation, the focus is on executing the plan.

Inspection and testing

We conduct tests to confirm that the infrastructure is prepared for secure
and efficient operation under real-world conditions. With the results obtained, we can adjust
and optimize the environment to meet business requirements. In case of errors, we make additional changes.

Maintenance and monitoring

While infrastructure deployment is a key moment, administrators are tasked with ensuring the continued protection and performance of the environment. Therefore, after the deployment phase, our experts monitor the infrastructure 24/7 and quickly respond to any problems, minimizing the risk of data loss or downtime.

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Server administration services

Server administration should be handled by experienced Specialists. Mainly because of the tasks that should be performed within its framework:

  • Software installations and upgrades,
  • Server configuration,
  • Installation of security patches,
  • Backup and backup,
  • Monitoring of the server itself and the status of its security features,
  • Responses to problems that arise with respect to server resources,
  • Automation of administrative tasks,
  • Designing infrastructure from the ground up,

We make sure that each solution meets the needs of your business. Therefore, we do not follow one-size-fits-all schemes, we offer a customized scope of work. The service is supposed to bring as much benefit as possible, not just fix superficial errors.

Taking on an external partner gives you the opportunity to grow, as well as save time, without burdening your team with additional responsibilities or the need to hire a new employee. Are you still concerned about whether Qlos is the right partner? Learn about our sample packages that will allow you to monitor your environment and implement basic care.

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Mostly questions asked

At Qlos, we realize that even a few minutes of website unavailability can cause huge losses. Our job is to prevent customer failures and keep their server resources running smoothly.
Server administration is for you if:

  • IT matters are not fully clear to you,
  • Your service regularly struggles with performance issues,
  • Struggling with problems at higher page loads,
  • Your team is not in charge of maintaining the server,
  • You are looking for a cheaper solution than hiring a dedicated full-time Specialist.

Our customers have access to a dedicated platform where they report emerging issues. It is through the customer panel that they can observe the progress of reported problems.

Recall that outsourcing IT services, however, is nothing new. By outsourcing certain tasks, you do not need to hire an employee, responsible for the operation of servers internally.

The most important tasks of server administration are 24/7 monitoring of your site, installation and configuration of services (All kinds of certificates, software, etc.), cyclic analysis of the server and its configuration, log analysis, data restoration, backup and backup (backup).

As part of server administration, a whole variety of tasks are performed, such as:

  • Round-the-clock monitoring of services,
  • 24/7 monitoring of the server, its parameters and hardware,
  • Updates to services running on the server,
  • Create backup policies and perform cyclic backups,
  • Ongoing monitoring of available server space,
  • Create and implement Disaster Recovery policies,
  • Cyclic log and server load analysis,
  • Preparing and updating server documentation,
  • Setting up additional server access accounts and restricting them according to the security policy,
  • Create, analyze and update test environments,
  • Response to emergency, incident and standard reports according to the purchased administration package,
  • Technical support via customer panel, email and phone,
  • Responding to independent problems that cause reduced server availability,
  • Supervise and easily install add-on components on servers,
  • Overseeing the operation of databases: MySQL, MariaDB, PostgreSQL and others,
  • Configuration optimization,
  • Restart the servers in justified cases,
  • Installation and configuration of SSL certificates,
  • Configuration of Apache, Nginx, LiteSpeed and other web servers,
  • Configure domains with third-party providers,
  • Cost analysis of funds used for IT activities,
  • Supervise the operation of the software, configure it and propose updates to improve its operation,
  • Local firewall configuration,
  • Analyze system logs for security considerations.

Our admins respond to requests 24/7/365. You can rest assured that there will never be a situation where you are left without help.

Contact

Do you have questions? Get in touch with us!