24/7 server management

Michalina Staszewska Michalina Staszewska

When you buy a server, you can’t leave it unattended. You need continuous monitoring to provide comprehensive and continuous protection for your infrastructure. Trouble-free operation of the service is a fundamental step to success. Server administration will help you work it out.

qlos server administration
Server administration in Qlos

What is server management?

Server management is a complex process that, given the diversity of infrastructures – physical servers in different architectures with different resources, provided by different vendors, in a variety of payment plans from buying all the resources outright to a pay-as-you-go model, through extremely diverse network and access issues to further layers of abstraction such as server virtualization, application containerization or breaking applications into microservices running on Kubernetes.

The goal of taking care of the servers is their uninterrupted uptime and to respond to and fix unexpected incidents within the SLA. The response time in case of sudden failures is much shorter, so the smooth operation of any applications or sites is preserved. However, all this patchwork of different possibilities and options makes server management a very complex issue. Monitoring and response in case of failure or the process of recovering from unfortunate data loss are the factors most noticeable to the customer, but administrative care is something much more complicated.

For those without basic knowledge of how servers work, the only thing that matters is that they work, and the site or business application does not cause problems. With the help of appropriate tools, administrators provide care for the client’s entire server infrastructure. Their standard tasks include:

  • software update,
  • constant monitoring of the server,
  • response and troubleshooting,
  • controlling access,
  • automation of activities,
  • Maintaining adequate response time,
  • Creating backup copies of databases,
  • Ensuring the correct execution of Backup and DR policies,
  • Execution of DRP (Disaster Recovery Plan) in case of complex failures
  • Ongoing optimization of processes as well as resources, thereby reducing infrastructure costs,
  • securing stored files, with access and security policies, and providing protection against hacking attacks.

Guaranteeing all the above-mentioned activities gives the client an efficient server, which will translate into a good customer experience, which at the same time will affect higher profits and increase the efficiency rate of the use of the resources held.

Server administration at Qlos is basically taking care of the infrastructure of any vendor in any location. From the client’s own infrastructure through Kylos DC, OVH, DigitalOcean to AWS and additional services like CloudFlare. We provide assistance regardless of the provider on which the services are hosted.

Benefits of server management

We buy the service to benefit and guarantee the security of the business activities undertaken. In the case of server administration, it is no different.

Buying off-the-shelf services is all about saving money. A front – end programmer or database analyst, will not have the same skills as an administrator. Hiring a full-time specialist is a much higher cost than buying an off-the-shelf server administration package.

In most offerings, control of the server environment takes place 24/7. As part of the administration services, any errors are immediately detected and fixed. This is important because the timing of the failure is out of our control, and it can happen when we least expect it. What’s worse, through the failure, personal data can be stolen and fraud perpetrated on customers. Without experience or a server administrator, solving the problem is impossible. By failing to provide safeguards in the form of trained personnel or adequate services, you can expose your own company to major financial losses, related to your company’s reputation and loss of customers.

24/7/365 assistance is no marketing ploy. Our team of experienced administrators is ready to work nights, weekends as well as holidays when your employees are not thinking about work.

Safety first. Those involved in server management are subjected to constant challenges. They can’t stop at the things they learned in the past. Despite the recurrence of some problems, most are changing. They are more complicated, and cybercriminals have increasingly innovative ways to harm your organization. Operating especially in the e-commerce industry, customers need assurance that they are in a safe zone. They entrust not only their personal information to open a customer account, but also their savings. In the event of a sudden failure, the site’s entire system fails, and the customer, seeing the growing problems, backs out of the transaction. That’s why response times and training are so important and integral to the IT Administrator’s job. Thanks to continuous education, the protection provided is at a high level all the time, and guarantees that a high level of data security is maintained.

Without administration, will the servers stop working?

Is a server administrator necessary? There may be two answers to this question. When you are familiar with IT operations, you don’t need additional technical support. However, before you close this article with the thought that you can perfectly handle it on your own, then read the list below, where we have included some basic tasks that server infrastructure management entails.

  1. Restore databases from backups,
  2. Upgrading the OS version when the current one is no longer supported,
  3. Upload new libraries for developers in a safe way that does not threaten the stability of the application,
  4. Implementation of the latest tools for the development team or analysts to make their work more efficient and the site runs continuously in a smooth and responsive manner,
  5. Help in solving the problem, or in finding the reasons for the failed deployment of a new version of the application,
  6. Response to DDoS attacks,
  7. Securing the company’s customer data from theft,
  8. Responding to security vulnerabilities caught by administrators or reported by users (CVEs),
  9. Fixing system and network failures.

After reading the list, are you still confident that you can solve every problem yourself? If so, you are the perfect candidate for Qlos Administrator!
However, if you did not answer yes to at least one of the selected points, it means that the support of experienced people is essential!

Managing servers in cloud computing

Our customers most often opt for classic infrastructure, so they look for the right protection for it. However, we should not forget that cloud computing is also servers. Despite the growing popularity of cloud services, these are shrouded in a layer of abstraction and, because of their virtual form, users often forget the need for technical support.

Hosting, VPS, dedicated servers, in-house infrastructures, or cloud computing are completely different environments, posing different challenges, but regardless of these differences, taking care of your infrastructure, its constant monitoring, the highest security standards, and support in moments of crisis should be paramount to ensure the smooth operation of your online business.


Buying the right services is not enough. The smooth functioning of a website or application depends on proper infrastructure management and taking care of every element, even the smallest. When you have a lot more things on your mind, it’s worth entrusting the care of servers to a company that has experience and deals with it every day.

At Qlos, server management is one of the main services, having been performed for more than 10 years. We are no stranger to deploying, configuring or even designing servers. Write to us and make sure your systems work and your business grows.


Do you have questions? Get in touch with us