Saltstack
Prometheus
GitLab
Elasticsearch
Proxmox
Dzięki wdrożeniu i zarządzaniu kontenerami Docker mamy możliwość izolowania aplikacji, skalowania nimi, a także zarządzania zasobami. Pozwala to na szybsze wdrażanie aplikacji i poprawę wydajności systemów informatycznych.
aws
ansible

What will our cooperation look like?

technologia

What do we do?

Server administration for Software House is not a simple task. Especially when technology trends are changing all the time and customer demands are increasing. Qlos’ mission is to guarantee reliable and effective IT solutions for the Software House industry. That’s why we offer a comprehensive service in which we manage and administer server environments, design IT infrastructures from scratch.

rozwiazania

What problems are we solving?

Software house companies can face many problems in managing servers and administering their clients’ environments. This is why more and more companies are opting for specialized administration services, saving them time and money. This way, in-house developers don’t have to deal with servers, while they are able to focus on their work.

łączność

What do you need to know?

To ensure adequate security and performance of your infrastructure, it pays to have some knowledge of server administration. First of all, it is useful to know what are the most important issues related to the management of the IT environment. Our clients often have SLA commitments, face skills shortages or need round-the-clock support, which would require them to maintain more full-time positions.

Values from working with Qlos

Tailored services

Many companies choose our services because of our years of experience in infrastructure design, management and administration. Each project taught us to solve new problems, so we offer you comprehensive services aimed at obtaining the right benefits.

Security

Breakdowns happen to everyone. With 24/7/365 monitoring, we have full control over emerging threats. We react before a problem occurs, effectively protecting your business from losing money or reputation.

Specialists with years of experience

Infrastructure design, as well as its maintenance, requires a professional approach. Qlos is staffed by professionals themselves, who, in addition to the IT operations themselves, have no problem understanding the client’s needs.
With our knowledge of many technologies, we offer you consultations in which we will share our knowledge with your team. You’ll save on training, plus get a ready-made solution.

Lower costs

A full-time administrator or developer with DevOps specialization is a cost of several – several thousand. With us, you will receive dedicated support for part of this amount. You won’t feel any difference in the tasks you perform, and you will significantly ease the burden on your IT operations budget.

software-house

How is the cooperation with Qlos going?

Analysis of the company's needs

The first step in the process of implementing a server administration service is to conduct an analysis of the company’s needs. As part of this stage, we carefully analyze the client’s requirements and determine which servers and applications need to be administered.

Design and testing

In the stage, we focus on designing the system architecture, including the monitoring and alarm system, which will allow rapid response to any problems. Then, we test the solution and verify that all functionality works properly.

Implementation

In the Software House industry, the carefully planned and executed implementation of a solution is crucial to the success of a project. To minimize risks, every implementation step must be carefully planned and executed with utmost care.

Monitoring and maintenance

One of the most important points in the process
of creating a well-functioning website.
In this stage, administrators are responsible
for regularly updating the software and ensuring adequate security.

software-house

Problems solved

Our company, keeping in mind the needs of our software house customers, has been working successively for years to solve the most important problems of IT infrastructure administration. Our services cover many areas to enhance the security of infrastructure, servers, networks and applications.

We support our clients in designing IT infrastructure from scratch or in designing infrastructure components. In addition, we will optimize the server environment for performance, and help reduce costs incurred for IT operations. Our solutions help make projects and websites more accessible.

We offer 24/7 monitoring of any environment to help you strengthen the security and performance of your infrastructure. We will design a test environment for you, where you can analyze all your changes before implementing them in production. In addition, we will automate cyclic processes and introduce DevOps methodologies in your organization.

 

Migrating the environment to the cloud or other infrastructure, taking over some of the responsibilities from the development or maintenance team to improve efficiency over projects – these are also solutions we offer.

Consultation with a Project Manager will allow you to choose the right development path in IT issues. Finally, we will take care of the management and administration of your servers so you can be sure they are in good hands. Our services save time and resources while ensuring the security and continuity of your IT infrastructure.

When you choose one of our solutions, you gain a highly available, fault-tolerant and scalable operating environment. Additionally, with it, you not only optimize costs, but also expand the audience of your content. Resources are delivered on demand or in real time, without unnecessary stops. By opting for our help, you are sure to gain a personalized work environment.

If you are looking for a reliable partner then you are in the right place. Contact us and we will prepare a dedicated offer for you.

software-house

Mostly questions asked

As part of our Server Administration packages, we perform many tasks. Among them you will find such as:

  • Round-the-clock monitoring of services,
  • 24/7 monitoring of the server, its parameters and hardware,
  • Updates to services running on the server,
  • Create backup policies and perform cyclic backups,
  • Ongoing monitoring of available server space,
  • Create and implement Disaster Recovery policies,
  • Cyclic log and server load analysis,
  • Preparing and updating server documentation,
  • Setting up additional server access accounts and restricting them according to the security policy,
  • Create, analyze and update test environments,
  • Response to failure, incidents and standard requests according to the purchased server administration package,
  • Technical support via customer panel, email and phone,
  • Responding to independent problems that cause reduced server availability,
  • Supervise and easily install add-on components on servers,
  • Overseeing the operation of databases: MySQL, MariaDB, PostgreSQL and others,
  • Configuration optimization,
  • Restart the servers in justified cases,
  • Installation and configuration of SSL certificates,
  • Configuration of Apache, Nginx, LiteSpeed and other web servers,
  • Configure domains with third-party providers,
  • Cost analysis of funds used for IT activities,
  • Supervise the operation of the software, configure it and propose updates to improve its operation,
  • Local firewall configuration,
  • Analyze system logs for security considerations.

Server administration in this industry can be difficult and require specialized knowledge. The most common problems Software House companies face are security risks, data loss, performance issues, complex configuration, migration problems and user rights management.

Server administration (also known as server management) is a set of activities whose main goal is to ensure a secure and efficient server environment. This is nothing more than taking care of your website, server or infrastructure. The administrator takes appropriate action to eliminate failures or minor problems.

The most important tasks are 24/7 monitoring of your site, installation and configuration of services (All kinds of certificates, software, etc.), periodic analysis of the server and its configuration, log analysis and creation of security copies (backup).

Server management for Software House companies requires a number of practices, such as regular software updates, performance and availability monitoring, regular backups, data security, process automation, user oversight and scalability planning. These practices ensure the security and performance of the infrastructure, which is critical to the success of Software House.

Discover package prices

Subscription package
qBASIC The work of administrators 2 hrs/month Package price from 550 PLN net per month
  • Server monitoring 24/7/365 with automatic response to failure
  • Dedicated Administrator support in case of failure during business hours from 8:00 to 18:00
  • Basic server and service monitoring
  • Administrator response to failure during business hours from 8:00 to 18:00
  • Standard tickets handled during business hours from 8:00 to 18:00

 

The package also includes:

  • Backup
  • Installation and configuration of the server
  • Operating system updates
  • Updates to services running on the server and the server itself according to current practices
  • Constant monitoring of the server
Best choice
qSTANDARD The work of administrators 4 hrs/month Package price from 1400 PLN net per month
  • Server monitoring 24/7/365 with automatic response to failure
  • Dedicated Administrator support in case of failure 24/7/365
  • Extended server and service monitoring
  • Administrator response to failure 24/7/365
  • Standard tickets handled during business hours from 8:00 to 18:00
  • Capability for scheduling and executing planned tasks 24/7/365

 

The package also includes:

  • Backup
  • Installation and configuration of the server
  • Operating system updates
  • Updates to services running on the server and the server itself according to current practices
  • Constant monitoring of the server
  • Cost analysis of IT environments
  • Configuration of elements purchased from external suppliers
  • Business analysis supporting infrastructure development
  • Technical advice
Subscription package
qPREMIUM The work of administrators 10 hrs/month Package price from 2500 PLN net per month
  • Server monitoring 24/7/365 with automatic response to failure
  • Dedicated Administrator support in case of failure 24/7/365
  • Customized server and service monitoring
  • Administrator response to failure 24/7/365
  • Standard tickets handled during business hours from 8:00 to 18:00
  • Capability for scheduling and executing planned tasks 24/7/365
  • Response time to failure within 1 hour

The package also includes:

  • Backup
  • Installation and configuration of the server
  • Operating system updates
  • Updates to services running on the server and the server itself according to current practices
  • Constant monitoring of the server
  • Cost analysis of IT environments
  • Configuration of elements purchased from external suppliers
  • Business analysis supporting infrastructure development
  • Disaster Recovery policy formulation
  • Technical advice
  • Onboarding of implemented solutions
  • Infrastructure development according to client needs
  • Dedicated customer care
Individual package
qCUSTOM The work of administrators Any number of hours Package price selected individually

Each of the parameters of the offer is individually tailored to your needs.

Contact

Do you have questions? Get in touch with us!